Terms and Conditions


Terms and Conditions
1. Grade A Refurbished (As new condition with new housing).
2. The price is quoted in USD.
3. Inspection is available in our office before payment. We can also arrange inspection at our office
       in Hong Kong. Or locations warehouse
4. TT payment by bank wire transfer and Western Union, MoneyGram also for sample order escrow. We do not accept other method of payment (PayPal).
       Penalty for late payment: 1% of the total order value will be charged if the payment is late for more than one week.
    2% will be charged if the payment is late for more than two weeks.
5. Delivery: for in-stock product, we will immediately issue invoice for payment. We offer same day shipping
       once payment is confirmed.
       For not in stock order, it usually takes 4-5 days to prepare. We require 10% deposit.
6. We use DHL for our shipment. Buyer is responsible for all shipping charge and insurance.
       If you need CIF quotation, pls provide destination city and zip code. Usually it costs about $2-$3 for handset only
       or $6-$7 for full set from HK to other country by DHL Express (3 days) based on the 50 PCS weight and
    dimension for the shipment. The above shipping rate is estimated only. Contact our sales team for exact shipping rate.
    If you prefer to use your own shipping agent like UPS, TNT, DHL, pls provide your company shipping account.
7.   We also offer shipping insurance We will add it to your invoice at request.
8. All Refurbished are covered by our 30-day functional warranty after receiving the shipment.
All used and finger print Problem phones are covered by our 7-days functional warranty after receiving the shipment
       Buyer is responsible for return shipping fee.
       We offer three options for RMA units:
A. Replacement units
B. Credit towards next order
C. Refund (Bank transaction fee will be deducted)
    The warranty also covers the cosmetic damage during the transportation from our office to customer.
    Customer must file the cosmetic damage claim within one week after receiving the shipment
    If the RMA units are in used condition, and customer need the replacement units in refurbished condition.
    We will charge refurbishing cost.
     We do not accept RMA unit if the warranty seal on the mainboard is broken.
9. All phones are factory unlocked, and can be used on any GSM network.
10. Title to and risk of loss in Products transfer to buyer when seller has shipped the Product to Purchaser at the
       address specified in the Order.
11. Matching IMEI label to the handset IMEI.